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Software Training and Documentation with Authoring Tools for Application Simulation
The success or failure of a complex software application deployment or upgrade is directly related to the thoroughness of the training and process documentation provided. In most cases however, time and budget for systems training is limited. Authoring tools which combine application simulation and documentation modes provide a solution to quickly and cost-effectively address this challenge.
What is Application Simulation?
Application Simulation authoring tools enable you to create documentation and simulations of a "live" enterprise application for the purposes of training and supporting end-users on particular tasks. The simulations let the user pretend to use the real application and can be presented as a formal training course or as context-sensitive help.
Multiple learning modes accommodate various learning levels and styles. They help the user to become proficient by showing, coaching and allowing the user to try the task, for example:
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Level 1 ("Watch and learn!"):
Preview (Film) - The user watches how to use an application
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Level 2 ("Learn by doing"):
Training and Practice - The user practices a task as if using the live application
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Level 3 ("Test knowledge and prove competency"):
Test knowledge and prove competency
Interactive Test - The user's knowledge is examined by solving a task and recording the results
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Level 4 ("Provide training reference material"):
Provide on-going refresher training and support when required -
Documentation (HTML/Word/PDF) and Online Help. The user becomes proficient in performing system tasks by viewing materials in a format of their choice.
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Level 5 ("Online Help"):
System users receive real-time interactive help on-demand by viewing reference and training material within the live application.
Why Use Authoring Tools for Application Simulation and Documentation?
The return on investment for Enterprise Software has a direct correlation with the training provided and its effective use. With shorter upgrade cycles and increased complexity, continuous training is required. Authoring tools for the creating of application simulation and documentation provides a training and support solution that can be quickly implemented, with high quality, which is always available and can be easily customized.
Expand Global's Software Rollout and E-Learning Services
Expand Global is a leader in delivering end-user training and support solutions for international software rollouts. We provide tailor-made solutions to help you meet your training requirements in the specified time and budget.
Our Professional Services for application simulation, documentation and e-learning include
- Training Concept Development
- Tool Evaluation and Selection
- Project Planning
- Project Management
- Technical Installation and Configuration
- Content Development, Localization and Deployment
- Maintenance, Support and Training
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