Software Training and Peformance Support - Services

Services for Application Training & Performance Support Projects

EXPAND Global provides tailor-made implementation services for Application Training and Performance Support projects to help meet knowledge transfer requirements on time and budget.

We utilize a well-defined 360° Application Training and Performance Support Implementation Methodology and offer a comprehensive range of services for Application Training and Performance Support which include:

• Needs Analysis
• Business Processes Definition and Documentation
• Pilot Projects
• Technology Implementation
• Instructional Design
• Content Creation (E-Learning, Simulations, Documentation, Performance Support Learning Objects)
• Author Training
• Project Management
• Technical Support
• Impact Analysis and Fine Tuning

Our implementation methodology begins with understanding your business requirements and culture, analyzing the target processes and applications and introducing the right technologies to create a learning solution with the highest business impact.

Once the solution is operational, we measure its impact and provide support with any fine-tuning to improve usability and raise the level of end-user productivity.

Quick Start - Software as a Service
In the case of tight project deadlines, where you need to create E-Learning, software simulations and application training content for a software rollout project in a very short period of time, EXPAND Global provides you with immediate access to its managed E-Learning authoring infrastructure as a service. Our Software as a Service (SaaS) enables you to get your authoring team up and running quickly with low overhead cost, to help meet your project's training requirements on time.

To get started with Simulation-Based Application Training and Performance Support for your borderless workplace, contact EXPAND Global.