What does this course offer you?

In this elearning course, we will teach you how to work with Microsoft Lync 2013. You will learn how to add addresses to the Contact List and manage them in groups. You will use the various views and filter options in the Contact List. You will also learn how to hold conversations with one or more people using instant messaging or via audio and video conferences. You will learn the best ways to use the various sharing options, such as polls, whiteboard, desktop sharing, application sharing and document sharing. In addition, you will become familiar with the recording function in Microsoft Lync and will be shown how Lync works together with other Office applications and how to plan online meetings from Outlook.

What does this course include?

In addition to the instructional content, practice exercises and test questions are also included.


Course Topics

  • What is Lync?
  • The Contact List
  • Settings in the Contact List
  • Working with contacts

  • Instant messaging
  • Conversations in Groups
  • Audio and video conferences
  • Application and document share
  • Enhanced meeting options
  • Lync mobile app and web app

  • Working together with other Office applications
  • Planning a Lync conference in Outlook

Technical Specifications


  • Windows XP / Vista / 7 / 8
  • Internet Explorer 7 / 8 / 9* / 10* /11*
  • Firefox 10 or higher
  • “Script ActiveX controls marked safe for scripting” must be enabled

* In Internet Explorer 8 and higher, the Internet Explorer 7 "Compatibility Mode" is used to guarantee the optimal display of course content.

Office E-Learning Course Features:

  • Designed for Beginners, Experienced Users and Upgraders
  • Structured Video Tutorials
  • Audio Narrated Videos with Closed-Captioning
  • Practice Interactive Exercises
  • Topics Include Tips and Printable PDF's
  • Pretest with Personalized Learning Path
  • Chapter Tests
  • Comprehensive Final Test with Certificate
  • Deliverable as a SCORM package to host on your own LMS
  • Accessible online though our Course Platform service
  • Tin Can/xAPI Compatible
  • Available in Different Languages
  • Flexible Pricing Options


Interested in Pricing?

To receive pricing information for our MS Office and Windows E-Learning courses, please send us a Quotation Request and we will be touch with you shortly.

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About Us

EXPAND Global provides learning technologies and content for the next generation workplace. We are experts in innovative learning tools, eLearning content development, off-the-shelf eLearning for Microsoft Office, microlearning, mobile learning, gamification and performance support.