Outlook 2013

What does this course offer you?

In this elearning course, you will gain basic and advancing skills for working with Microsoft Outlook 2013. You will learn how to compose, send and manage e-mails. You will gain an understanding of how to use the address book to manage your contacts. You will learn how to set up your electronic calendar, plan appointments and create recurring appointments. At the end of course, you will learn how to manage tasks and organize meetings. In addition, you will learn how to manage messages and categorize, sort and search for elements.

What does this course include?

In addition to the instructional content, practice exercises and test questions are also included.


Course Topics

  • What is Outlook?

  • The Outlook application window
  • Working with the interface
  • Using the Outlook help function

  • Exchanging messages using e-mail
  • Creating and sending an e-mail
  • Editing and designing e-mails
  • Inserting elements into e-mails
  • Spelling checker and AutoCorrect
  • Sending messages with attachments
  • Saving and editing message drafts
  • Additional sending options

  • Reading and editing received messages
  • Sorting and filtering e-mails
  • Replying to and forwarding messages
  • Using the conversation view
  • Managing attachments and using hyperlinks
  • Following up e-mails
  • Notification of received e-mails
  • Security settings when receiving messages

  • Creating contacts
  • Editing contacts
  • Address books in Outlook
  • Creating contact groups
  • Editing contact groups

  • Using the calendar
  • Entering appointments in the calendar
  • Changing calendar entries
  • Creating a recurring appointment
  • Using calendar information in a team

  • Creating tasks
  • Editing tasks
  • Delegating tasks to other people
  • Editing delegated tasks

  • Creating and sending invitations
  • Replying to an invitation
  • Coordinating meetings

  • Creating and managing folders
  • Copying, moving, deleting and restoring elements
  • Setting up QuickSteps
  • Organising e-mails with rules
  • The new Out of Office Assistant
  • Categorizing e-mails

  • Printing e-mails
  • Selecting and customizing the print style
  • Printing more Outlook items

  • Instant Search and Search Folder
  • Customizing toolbars and ribbon
  • Customizing views

Technical Specifications


  • Windows XP / Vista / 7 / 8
  • Internet Explorer 7 / 8 / 9* / 10* /11*
  • Firefox 10 or higher
  • “Script ActiveX controls marked safe for scripting” must be enabled

* In Internet Explorer 8 and higher, the Internet Explorer 7 "Compatibility Mode" is used to guarantee the optimal display of course content.

Office E-Learning Course Features:

  • Designed for Beginners, Experienced Users and Upgraders
  • Structured Video Tutorials
  • Audio Narrated Videos with Closed-Captioning
  • Practice Interactive Exercises
  • Topics Include Tips and Printable PDF's
  • Pretest with Personalized Learning Path
  • Chapter Tests
  • Comprehensive Final Test with Certificate
  • Deliverable as a SCORM package to host on your own LMS
  • Accessible online though our Course Platform service
  • Tin Can/xAPI Compatible
  • Available in Different Languages
  • Flexible Pricing Options


Interested in Pricing?

To receive pricing information for our MS Office and Windows E-Learning courses, please send us a Quotation Request and we will be touch with you shortly.

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About Us

EXPAND Global provides learning technologies and content for the next generation workplace. We are experts in innovative learning tools, eLearning content development, off-the-shelf eLearning for Microsoft Office, microlearning, mobile learning, gamification and performance support.