Electronic Performance Support - EPSS

Help at the point of need

In today's rapidly changing and increasingly complex business environment, organizations require new and agile tools to enable quick and easy learning. 

To complement traditional forms of training, Electronic Performance Support systems (EPSS) provides “moment of need” learning and support to your workforce.

EXPAND Global's EPSS solutions are aimed at supporting users during their daily work with Microsoft Office applications.

Our EPSS solutions deliver relevant information and targeted assistance in the form of microlearning, eLearning, guided assistance, videos, job aids, etc. - all embedded within the employee's individual workflow.

Advantages of Performance Support

  • Employees learn on the job at the point of need
  • Increased productivity
  • Reduction in support costs
  • Boost employee motivation and empowerment
  • Lower training costs

Our Performance Support Solutions

Microlearning for Microsoft Office

Our learning nuggets for Microsoft Office are small searchable microlearning units which provide employees with quick and focused support for functional tasks on desktop and mobile devices.

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TESS - Tool for E-Learning Search and Support

TESS is a desktop application which automatically recognizes where the user is in Microsoft Office applications and delivers personalized context-sensitive assistance in multiple modalities.

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About Us

EXPAND Global provides learning technologies and content for the next generation workplace. We are experts in innovative learning tools, eLearning content development, off-the-shelf eLearning for Microsoft Office, microlearning, mobile learning, gamification and performance support.

 

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