Outlook 365: Email

What does this course offer you?

This course provides deep knowledge on using E-Mail in Microsoft Outlook for Office 365.

Outlook is the email program included in your Office suite. In addition, you can use the Outlook address book to manage your contacts, manage your appointments with the calendar, or create and manage tasks. You can see that Outlook is more than just an email program. It helps you to organize your work and work efficiently. In this unit you will learn everything you need to know about writing, structuring and sending emails. You will also learn about other useful email functions and settings.

What does this course include?


Course Topics

  • Writing emails
  • Printing emails
  • Attachments
  • Inserting items
  • Using templates
  • Using Quick Parts
  • Chapter test

  • Views
  • Using the conversation view
  • Chapter test

  • Structuring
  • Restoring and archiving items
  • Rules
  • Using Quick Steps
  • Working with folders
  • Working with categories
  • Chapter test

  • Simple search
  • Search folders
  • Chapter test

  • Automatic replies while absent (out of office)
  • Settings
  • Managing email permissions
  • Chapter test

  • 30 Questions
  • Certificate available after passing final test

Technical Specifications


Windows 7 or higher

  • Microsoft Internet Explorer 9+
  • Microsoft Edge
  • Google Chrome 47+
  • Mozilla Firefox 40+

Mac OS X Yosemite or higher

  • Safari 8.0.4+
  • Mozilla Firefox 40.0.1+

Tablet and Mobile Devices


  • iOS: optimized for Apple iPad Air 2 with iOS 8
  • Android: optimized for Samsung Galaxy Tab S2 with Android 4.2.2 or Firefox 34.0.1


  • Apple iPhone with iOS Version 7 or higher
  • Smartphones with Android Version 4 or higher

Office E-Learning Course Features:

  • Designed for Beginners, Experienced Users and Upgraders
  • Structured Video Tutorials
  • Audio Narrated Videos with Closed-Captioning
  • Practice Interactive Exercises
  • Topics Include Tips and Printable PDF's
  • Chapter Tests
  • Comprehensive Final Test with Certificate
  • Deliverable as a SCORM package to host on your own LMS
  • Accessible online though our Course Platform service
  • Tin Can/xAPI Compatible
  • Available in Different Languages
  • Flexible Pricing Options


Interested in Pricing?

To receive pricing information for our MS Office and Windows E-Learning courses, please send us a Quotation Request and we will be touch with you shortly.

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About Us

EXPAND Global provides learning technologies and content for the next generation workplace. We are experts in innovative learning tools, eLearning content development, off-the-shelf eLearning for Microsoft Office, microlearning, mobile learning, gamification and performance support.