Outlook: Sending and Receiving E-Mails

E-Learning Course - Outlook: Sending and Receiving E-Mails

Outlook: Sending and Receiving E-Mails

In this course, participants will master the essentials of composing, formatting, and securing their emails in Outlook.

This learning unit provides basic knowledge about sending and receiving e-mails. Among other things, participants will learn how to write and format e-mails in Outlook, how to send files by e-mail and how to protect themselves from unwanted spam emails and phishing attempts.

Course Features
Office Version
Microsoft 365
Application Group
Outlook
Level
All Levels
Learning Time
58 Minutes
Number of Learning Videos
28
Languages Available
English
German
Course Design
  • Videos with Audio Narration and Closed-Captions
  • Practice Interactive Exercises
  • Tips and Printable PDF's
  • Chapter Tests
  • Personalized Learning Recommendations
  • Comprehensive Final Test with Certificate
  • Compatible with Desktop and Mobile Devices
  • SCORM and xAPI Support for LMS Deployement
Course Topics

Write or reply to an e-mail

  • When is an e-mail useful?
  • How should an e-mail be worded?
  • Sending a new e-mail
  • Using the To, Cc and Bcc fields correctly
  • Sending an e-mail to a contact or a contact list
  • Sending e-mails with a time delay
  • Replying to an e-mail
  • Forwarding e-mail
  • Using suggested replies
  • Prioritising an e-mail
  • Requesting a delivery receipt or a read receipt
  • Writing an e-mail to an absent person

  • Formatting text in an e-mail
  • Inserting a graphic element
  • Inserting a link
  • Inserting a loop component in an e-mail
  • Drawing freehand notes in an e-mail

  • Attaching a file or sending a link?
  • Adding a file attachment to an e-mail
  • Opening, downloading or saving attachments

  • Creating a signature
  • Inserting a signature

  • What are spam and phishing?
  • Recognising a phishing mail
  • Blocking a sender

  • Printing an e-mail
  • Inserting an e-mail into a OneNote notebook
  • Sharing an e-mail in Teams
This Course is Included in our Content Bundles
Elearning training Course Content Bundle "New Generation Workplace" for Microsoft 365

New Generation Workplace | E-Learning Content Bundle

Our full course library for Microsoft 365 and Microsoft Office.

Includes E-Learning training courses for the following applications: Copilot, Excel, Word, PowerPoint, Outlook, OneNote, OneDrive, Teams, SharePoint, Planner, Power BI, Power Automate, Power Apps, Delve, Forms, Lists, To-Do, Whiteboard, Windows, Edge, Viva Engage, Visio and more...

Our New Generation Workplace content package is our full E-Learning course library for Microsoft 365.

This course package addresses core end-user training for Office and Windows at the Beginner, Intermediate and Advanced levels and also provides training on how to use Microsoft 365 collaboration tools to easily communicate and work in project teams.

During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.

Training Course Content Bundle "Collaboration" for Microsoft 365

Collaboration | E-Learning Content Bundle

Learn new tools for working together in the modern digital workplace.

Includes E-Learning training courses for the following applications: Outlook, OneNote, OneDrive, Teams, SharePoint, Planner, Power BI, Power Automate, Power Apps, Delve, Forms, Lists, To-Do, Whiteboard, Windows, Edge, Viva Engage, Power Automate and more ...

Our Collaboration E-Learning Course Package provides training on how to use Microsoft 365 collaboration tools to easily communicate in project teams and how to store, share and edit documents in teams.

During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.

Elearning Training Course Content Bundle "Desktop" for Microsoft 365

Desktop | E-learning Content Bundle

Learn and improve basic skills on using the classic Office desktop apps and more.

Includes E-Learning training courses for the following applications: Excel, Word, PowerPoint, Outlook, OneNote, OneDrive, Windows, Edge, To-Do and more...

Our Desktop E-Learning content package for Microsoft 365 addresses core end-user training for Office and Windows at the Beginner, Intermediate and Advanced levels.

During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.

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