- When is an e-mail useful?
- How should an e-mail be worded?
- Sending a new e-mail
- Using the To, Cc and Bcc fields correctly
- Sending an e-mail to a contact or a contact list
- Sending e-mails with a time delay
- Replying to an e-mail
- Forwarding e-mail
- Using suggested replies
- Prioritising an e-mail
- Requesting a delivery receipt or a read receipt
- Writing an e-mail to an absent person
- Formatting text in an e-mail
- Inserting a graphic element
- Inserting a link
- Inserting a loop component in an e-mail
- Drawing freehand notes in an e-mail
- Attaching a file or sending a link?
- Adding a file attachment to an e-mail
- Opening, downloading or saving attachments
- Creating a signature
- Inserting a signature
- What are spam and phishing?
- Recognising a phishing mail
- Blocking a sender
- Printing an e-mail
- Inserting an e-mail into a OneNote notebook
- Sharing an e-mail in Teams