- Marking an e-mail as read or unread
- Displaying Focused Inbox
- Sorting and filtering e-mails
- Pinning an e-mail
- Receiving e-mail reminders
- Deleting and restoring an e-mail
- What are retention policies?
- Searching in Outlook
- Searching with the advanced search
- Using search folders
- Calling up To Do tasks via Outlook
- Creating or editing To Do tasks via Outlook
- Flagging an e-mail for tracking
- Creating a To Do task from an e-mail
- Creating a rule
- Creating a rule based on an e-mail
- Creating a quick step with several steps
- Applying, changing and managing quick steps
- Creating a new folder
- Moving an e-mail to a folder
- Adding a folder to favourites
- Deleting or emptying a folder