In this E-Learning training course, participants will explore the integration of Microsoft Teams Phone, which extends the capabilities of a landline telephone to Microsoft Teams. The course covers the functionality of making calls to individuals both within and outside the company using their phone numbers, irrespective of whether they possess a Microsoft 365 account. This enables users to leverage standard Microsoft Teams audio call features, such as call transfers, holds, merges, and transcriptions, even when receiving calls from mobile or landline numbers. Moreover, the training delves into additional features, including the ability to put calls on hold and delegate another individual to make and receive calls on behalf of the user when they are away from the office.
Our full course library for Microsoft 365 and Microsoft Office.
Includes E-Learning training courses for the following applications: Excel, Word, PowerPoint, Outlook, OneNote, OneDrive, Teams, SharePoint, Planner, Power BI, Power Automate, Power Apps, Delve, Forms, Lists, To-Do, Whiteboard, Windows, Edge, Viva Engage, Visio and more...
Our New Generation Workplace content package is our full E-Learning course library for Microsoft 365.
This course package addresses core end-user training for Office and Windows at the Beginner, Intermediate and Advanced levels and also provides training on how to use Microsoft 365 collaboration tools to easily communicate and work in project teams.
During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.
Learn new tools for working together in the modern digital workplace.
Includes E-Learning training courses for the following applications: Outlook, OneNote, OneDrive, Teams, SharePoint, Planner, Power BI, Power Automate, Power Apps, Delve, Forms, Lists, To-Do, Whiteboard, Windows, Edge, Viva Engage, Power Automate and more ...
Our Collaboration E-Learning Course Package provides training on how to use Microsoft 365 collaboration tools to easily communicate in project teams and how to store, share and edit documents in teams.
During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.
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