Outlook E-Learning Course

Outlook E-Learning Course

Outlook

This E-Learning course provides deep knowledge about the correct use of Microsoft Outlook 2016 and Outlook 2019.

Learners will gain comprehensive knowledge about writing, structuring and sending emails in Outlook. Training on useful email functions and settings will also be covered. Learners will be shown how to use the Outlook address book to manage contacts, manage appointments with the calendar, and to create and manage tasks. In addition, they will learn how to work with calendars, tasks and the people area in Outlook as well as see how to interact with other Office applications and use Outlook Web Access.

Course Features
Office Version
Microsoft Office 2016 / 2019
Application Group
Outlook
Level
All Levels
Learning Time
9 Hours
Number of Learning Videos
154
Languages Available
English
German
French
Spanish
Portuguese
Japanese
Chinese
Russian
Course Design
  • Videos with Audio Narration and Closed-Captions
  • Practice Interactive Exercises
  • Tips and Printable PDF's
  • Chapter Tests
  • Personalized Learning Recommendations
  • Comprehensive Final Test with Certificate
  • Compatible with Desktop and Mobile Devices
  • SCORM and xAPI Support for LMS Deployement
Course Topics

Email basics

Writing emails

  • Creating an email
  • Replying to an email
  • Forwarding emails
  • Always requesting a read receipt
  • Prioritizing emails
  • Resending emails
  • Recalling emails
  • Writing an email on behalf of another person

Printing emails

  • Printing emails
  • Printing part of an email
  • Quick Printing emails

Attachments

  • Adding an attachment to an email
  • Attaching Outlook items as an attachment
  • Opening the Attachment Tools
  • Saving attachments
  • Editing email file attachment

Inserting items

  • Inserting text
  • Inserting graphics
  • Linking text
  • Inserting hyperlinks
  • Creating a signature
  • Inserting a signature

Above is a sample of learning videos included in this topic.
A detailed list of all learning videos included in this course is available upon request.

Views

Using the conversation view

Structuring

Restoring and archiving items

Rules

Using Quick Steps

Working with folders

Working with categories

Simple search

Search folders

Automatic replies while absent (out of office)

Settings

Views and general information

Basic scheduling

Booking appointments effectively

Moving appointments and meetings

Advanced calendar functions

Working with tasks

Collaboration

Creating and managing contacts

Contact groups

Outlook and OneNote

Using Skype from Outlook

Planning and starting a Skype meeting

Managing email permissions

Managing calendar permissions

Using Outlook Web Access

Setting up Outlook on a smartphone

This Course is Included in our Content Bundles
Elearning training Course Content Bundle "New Generation Workplace" for Microsoft 365

New Generation Workplace | E-Learning Content Bundle

Our full course library for Microsoft 365 and Microsoft Office.

Includes E-Learning training courses for the following applications: Excel, Word, PowerPoint, Outlook, OneNote, OneDrive, Teams, SharePoint, Planner, Power BI, Power Automate, Power Apps, Delve, Forms, Lists, To-Do, Whiteboard, Windows, Edge, Viva Engage, Visio and more...

Our New Generation Workplace content package is our full E-Learning course library for Microsoft 365.

This course package addresses core end-user training for Office and Windows at the Beginner, Intermediate and Advanced levels and also provides training on how to use Microsoft 365 collaboration tools to easily communicate and work in project teams.

During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.

Training Course Content Bundle "Collaboration" for Microsoft 365

Collaboration | E-Learning Content Bundle

Learn new tools for working together in the modern digital workplace.

Includes E-Learning training courses for the following applications: Outlook, OneNote, OneDrive, Teams, SharePoint, Planner, Power BI, Power Automate, Power Apps, Delve, Forms, Lists, To-Do, Whiteboard, Windows, Edge, Viva Engage, Power Automate and more ...

Our Collaboration E-Learning Course Package provides training on how to use Microsoft 365 collaboration tools to easily communicate in project teams and how to store, share and edit documents in teams.

During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.

Elearning Training Course Content Bundle "Desktop" for Microsoft 365

Desktop | E-learning Content Bundle

Learn and improve basic skills on using the classic Office desktop apps and more.

Includes E-Learning training courses for the following applications: Excel, Word, PowerPoint, Outlook, OneNote, OneDrive, Windows, Edge, To-Do and more...

Our Desktop E-Learning content package for Microsoft 365 addresses core end-user training for Office and Windows at the Beginner, Intermediate and Advanced levels.

During your subscription to this course package, you will receive our content updates to the package, including new courses we release into the package.

Contact info

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