Outlook 2010

What does this course offer you?

In this elearning course you will gain basic and advancing skills for working with Outlook 2010. You will learn how to compose, send and manage e-mails. You will gain an understanding of how to use the address book to manage your contacts. You will learn how to set up your electronic calendar, plan appointments and create recurring appointments. At the end of the course, you will learn how to manage tasks and organise meetings. In addition, you will learn how to manage messages and categorise, sort and search for elements.


What does this course include?

In addition to the instructional content, practice exercises and test questions are also included.

61
NUMBER OF LESSONS
8
LEARNING HOURS
 


Course Topics

  • What is Outlook?

  • Opening and closing Outlook
  • The Outlook application window
  • Working with the user interface
  • Using the Outlook help

  • Exchanging messages using e-mail
  • Creating and sending an e-mail
  • Editing and designing e-mails
  • Inserting elements into e-mails
  • Spelling checker and AutoCorrect
  • Sending messages with attachments
  • Saving and editing message drafts
  • Additional sending options

  • Reading and editing received messages
  • Sorting and filtering e-mails
  • Replying to and forwarding messages
  • Using the conversation view
  • Managing attachments and using hyperlinks
  • Following up e-mails
  • Notification of received e-mails
  • Security settings when receiving messages

  • Creating contacts
  • Editing contacts
  • Address books in Outlook
  • Creating contact groups
  • Editing contact groups

  • Entering appointments in the calendar
  • Changing calendar entries
  • Creating a recurring appointment
  • Using calendar information in a team

  • Creating tasks
  • Editing tasks
  • Delegating tasks to other people
  • Editing delegated tasks

  • Creating and sending invitations
  • Replying to an invitation
  • Coordinating meetings

  • Creating and managing folders
  • Copying, moving, deleting and restoring elements
  • Setting up QuickSteps
  • Organising e-mails with rules
  • The new Out of Office Assistant
  • Categorising e-mails

  • Printing e-mails
  • Selecting and customising the print style
  • Printing more Outlook items

  • Instant Search and Search Folder
  • Customising toolbars and ribbon
  • Customising views

Technical Specifications

Windows

  • Windows XP / Vista / 7 / 8
  • Internet Explorer 7 / 8 / 9* / 10* /11*
  • Firefox 10 or higher
  • “Script ActiveX controls marked safe for scripting” must be enabled

* In Internet Explorer 8 and higher, the Internet Explorer 7 "Compatibility Mode" is used to guarantee the optimal display of course content.


Interested in Pricing?

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About Us

EXPAND Global provides learning technologies and content for the next generation workplace. We are experts in innovative learning tools, eLearning content development, off-the-shelf eLearning for Microsoft Office, microlearning, mobile learning, gamification and performance support.

 

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