What does this course offer you?

This elearning course provides deep knowledge about the correct use of Microsoft Outlook 2019 and Outlook 2016. The individual functions are explained on the basis of Video Nuggets and deepened by exercises. Prerequisites for successful learning are basic knowledge in the use of Microsoft Office.

What does this course include?


Course Topics

  • Establishes individual learning requirements

  • Writing emails
  • Printing emails
  • Attachments
  • Inserting items
  • Chapter test

  • Views
  • Using the conversation view
  • Chapter test

  • Structuring
  • Deleting and archiving
  • Rules
  • Using Quick Steps
  • Working with folders
  • Working with categories
  • Chapter test

  • Simple search
  • Search folders
  • Chapter test

  • Automatic replies while absent (out of office)
  • Settings
  • Chapter test

  • Views and general information
  • Basic scheduling
  • Booking appointments effectively
  • Moving appointments and meetings
  • Advanced calendar functions
  • Chapter test

  • Working with tasks
  • Collaboration
  • Chapter test

  • Creating and managing contacts
  • Contact groups
  • Chapter test

  • Outlook and OneNote
  • Using Skype from Outlook
  • Planning and starting a Skype meeting
  • Chapter test

  • Managing email permissions
  • Managing calendar permissions
  • Clutter
  • Chapter test

  • Using Outlook Web Access
  • Setting up Outlook on a smartphone
  • Chapter test

  • 30 Questions
  • Certificate available after passing final test

Technical Specifications


Windows 7 or higher

  • Microsoft Internet Explorer 9+
  • Microsoft Edge
  • Google Chrome 47+
  • Mozilla Firefox 40+

Mac OS X Yosemite or higher

  • Safari 8.0.4+
  • Mozilla Firefox 40.0.1+

Tablet and Mobile Devices


  • iOS: optimized for Apple iPad Air 2 with iOS 8
  • Android: optimized for Samsung Galaxy Tab S2 with Android 4.2.2 or Firefox 34.0.1


  • Apple iPhone with iOS Version 7 or higher
  • Smartphones with Android Version 4 or higher

Office E-Learning Course Features:

  • Designed for Beginners, Experienced Users and Upgraders
  • Structured Video Tutorials
  • Audio Narrated Videos with Closed-Captioning
  • Practice Interactive Exercises
  • Topics Include Tips and Printable PDF's
  • Chapter Tests
  • Comprehensive Final Test with Certificate
  • Deliverable as a SCORM package to host on your own LMS
  • Accessible online though our Course Platform service
  • Tin Can/xAPI Compatible
  • Available in Different Languages
  • Flexible Pricing Options


Interested in Pricing?

To receive pricing information for our MS Office and Windows E-Learning courses, please send us a Quotation Request and we will be touch with you shortly.

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About Us

EXPAND Global provides learning technologies and content for the next generation workplace. We are experts in innovative learning tools, eLearning content development, off-the-shelf eLearning for Microsoft Office, microlearning, mobile learning, gamification and performance support.